Product Security & Vulnerability Disclosure | SITS

Coordinated Vulnerability Disclosure

The security of our products is a top priority for the SITS Group. If you have discovered a potential vulnerability or security issue in a product of the SITS Group, please help us by reporting this information responsibly.

We carefully review every report and handle all submissions confidentially whenever possible.

What can you report?

Please report in particular noteworthy observations in our products, such as:
  • Security vulnerabilities in products of the SITS Group
  • Vulnerabilities that could impact confidentiality, integrity, or availability
  • References to publicly exploitable vulnerabilities
  • Other security-relevant incidents or possible breaches

Please provide as much technical information as possible so that we can accurately reproduce and assess your report.

Produktsicherheit SITS

What information helps us process your report?

Please provide as much information as possible so that we can understand and process your report.

Helpful information includes (but is not limited to):

  • Affected product
  • Affected version
  • Description of the vulnerability or incident
  • Steps to reproduce
  • Potential impact
  • Screenshots, log files, or other technical evidence

Produktsicherheit SITS

How we handle reports

We are committed to:
  • Handling incoming reports confidentially
  • Carefully reviewing every reported issue
  • Protection of the reporter's personal data
  • Maintaining open and professional communication with reporters
  • Coordinating the disclosure of vulnerabilities after remediation

Produktsicherheit SITS

Response Times

Provided that all required information has been submitted, the following target timelines apply:

Feedback Response Time
Initial response Within 5 business days
Status update / feedback Within 10 business days

Vulnerability Disclosure Policy

Detailed information about our process for vulnerability reports and coordination can be found in our Vulnerability Disclosure Policy.

Vulnerability Disclosure Policy

Report a Vulnerability

Report via Email

If you do not wish to use the web form, you can also contact us directly at: 📧psirt@sits.com

Report via Web Form
Please use the following form to report potential vulnerabilities or security issues. Providing an email address allows us to contact you regarding the processing status of your report.

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