{"id":34990,"date":"2026-09-06T16:12:56","date_gmt":"2026-09-06T14:12:56","guid":{"rendered":"https:\/\/sits.com\/?page_id=34990"},"modified":"2026-09-10T13:40:08","modified_gmt":"2026-09-10T11:40:08","slug":"product-security-vulnerability-disclosure","status":"publish","type":"page","link":"https:\/\/sits.com\/en\/product-security-vulnerability-disclosure\/","title":{"rendered":"Product Security &#038; Vulnerability Disclosure"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row custom_background_transition=\"gradient-up-transition\" full_width=\"stretch_row_content_no_spaces\" el_id=\"header\"][vc_column]<div class=\"header\">\n\n    \n            <div class=\"header_static\">\n            <div class=\"bg_wrapper\">\n                <div class=\"image\">\n                    <img decoding=\"async\" width=\"1920\" height=\"800\" src=\"https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Header-Produktsicherheit.jpg\" class=\"bg\" alt=\"Produktsicherheit SITS\" srcset=\"https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Header-Produktsicherheit.jpg 1920w, https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Header-Produktsicherheit-300x125.jpg 300w, https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Header-Produktsicherheit-1024x427.jpg 1024w, https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Header-Produktsicherheit-768x320.jpg 768w, https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Header-Produktsicherheit-1536x640.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>                <\/div>\n                <div class=\"bg_filter filter-_main\"><\/div>\n            <\/div>\n\n                <div class=\"header_content\">\n                                    <div class=\"header_sub_headline subheadline\">\n                     \n                <\/div>\n                <h1 class=\"header_headline headline h1\">\n                    Product Security &amp; Vulnerability Disclosure \n                                    <\/h1>\n                \n                                <div class=\"header_button \">\n                     \n                        <div class=\"btn-wrapper\">\n                            <div class=\"btn\">\n                                <a href=\"#contact\" class=\"btn-text\">Report a Vulnerability<\/a>\n                                <div><\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n\n        <\/div>\n                          \n            \n                \n    \n    \n\n<\/div>\n\n[\/vc_column][\/vc_row][vc_row custom_background_class=\"gradient-up\"][vc_column]<div class=\"smx_global_spacer size-l\"><\/div>\n<div class=\"summary-wrapper\">\n        <div class=\"summary-container clr-primary\">\n        <div class=\"summary-col_left\">\n                        <h2 class=\"summary-headline headline h2\">Coordinated Vulnerability Disclosure<\/h2>\n                                <\/div>\n        <div class=\"summary-col_right\">\n            <div class=\"summary-content p3\"><p>The security of our products is a top priority for the SITS Group. If you have discovered a potential vulnerability or security issue in a product of the SITS Group, please help us by reporting this information responsibly.<\/p>\n<p>We carefully review every report and handle all submissions confidentially whenever possible.<\/p><\/div>\n\n                        \n\n            \n\n                    <\/div>\n    <\/div>\n<\/div>\n<div class=\"smx_global_spacer size-m\"><\/div>\n[\/vc_column][\/vc_row][vc_row custom_background_class=\"gradient-down\"][vc_column]<div class=\"text_bild_element\">\n    <div class=\"text_bild_text  fade-in-bottom-top\">\n                <div class=\"headline\">\n            <h3 class=\"h3 smx-headline\">\n            What can you report?        <\/h3>\n    <\/div>\n    <div class=\"subheadline\">\n            <\/div>\n    <div class=\"text\">\n        Please report in particular noteworthy observations in our products, such as:<\/p>\n<ul>\n<li>Security vulnerabilities in products of the SITS Group<\/li>\n<li>Vulnerabilities that could impact confidentiality, integrity, or availability<\/li>\n<li>References to publicly exploitable vulnerabilities<\/li>\n<li>Other security-relevant incidents or possible breaches<\/li>\n<\/ul>\n<p>Please provide as much technical information as possible so that we can accurately reproduce and assess your report.    <\/div>\n    <\/div>\n<div class=\"text_bild_bild \">\n    <div class=\"img\">\n        <img decoding=\"async\" width=\"768\" height=\"632\" src=\"https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Produktsicherheit-V1.jpg\" class=\"img\" alt=\"Produktsicherheit SITS\" srcset=\"https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Produktsicherheit-V1.jpg 768w, https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Produktsicherheit-V1-300x247.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>    <\/div>\n<\/div>\n<\/div><div class=\"smx_global_spacer size-s\"><\/div>\n<div class=\"text_bild_element\">\n    <div class=\"text_bild_text spiegeln fade-in-bottom-top\">\n                <div class=\"headline\">\n            <h3 class=\"h3 smx-headline\">\n            What information helps us process your report?        <\/h3>\n    <\/div>\n    <div class=\"subheadline\">\n            <\/div>\n    <div class=\"text\">\n        Please provide as much information as possible so that we can understand and process your report.<\/p>\n<p>Helpful information includes (but is not limited to):<\/p>\n<ul>\n<li>Affected product<\/li>\n<li>Affected version<\/li>\n<li>Description of the vulnerability or incident<\/li>\n<li>Steps to reproduce<\/li>\n<li>Potential impact<\/li>\n<li>Screenshots, log files, or other technical evidence<\/li>\n<\/ul>\n<p>    <\/div>\n    <\/div>\n<div class=\"text_bild_bild spiegeln\">\n    <div class=\"img\">\n        <img decoding=\"async\" width=\"768\" height=\"632\" src=\"https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Produktsicherheit-V2.jpg\" class=\"img\" alt=\"Produktsicherheit SITS\" srcset=\"https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Produktsicherheit-V2.jpg 768w, https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Produktsicherheit-V2-300x247.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>    <\/div>\n<\/div>\n<\/div><div class=\"smx_global_spacer size-s\"><\/div>\n<div class=\"text_bild_element\">\n    <div class=\"text_bild_text  fade-in-bottom-top\">\n                <div class=\"headline\">\n            <h3 class=\"h3 smx-headline\">\n            How we handle reports        <\/h3>\n    <\/div>\n    <div class=\"subheadline\">\n            <\/div>\n    <div class=\"text\">\n        We are committed to:<\/p>\n<ul>\n<li>Handling incoming reports confidentially<\/li>\n<li>Carefully reviewing every reported issue<\/li>\n<li>Protection of the reporter's personal data<\/li>\n<li>Maintaining open and professional communication with reporters<\/li>\n<li>Coordinating the disclosure of vulnerabilities after remediation<\/li>\n<\/ul>\n<p>    <\/div>\n    <\/div>\n<div class=\"text_bild_bild \">\n    <div class=\"img\">\n        <img decoding=\"async\" width=\"768\" height=\"632\" src=\"https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Produktsicherheit-V3.jpg\" class=\"img\" alt=\"Produktsicherheit SITS\" srcset=\"https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Produktsicherheit-V3.jpg 768w, https:\/\/sits.com\/wp-content\/uploads\/2026\/09\/Produktsicherheit-V3-300x247.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>    <\/div>\n<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row custom_background_class=\"gradient-central\"][vc_column width=\"1\/2\"]<div class=\"smx_global_spacer size-l\"><\/div>\n<h3  class=\"h3 smx-headline \">Response Times<\/h3>[vc_column_text]Provided that all required information has been submitted, the following target timelines apply:<\/p>\n<table>\n<tbody>\n<tr>\n<td><strong>Feedback<\/strong><\/td>\n<td><strong>Response Time<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Initial response<\/td>\n<td>Within 5 business days<\/td>\n<\/tr>\n<tr>\n<td>Status update \/ feedback<\/td>\n<td>Within 10 business days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text]<div class=\"smx_global_spacer size-l\"><\/div>\n[\/vc_column][vc_column width=\"1\/2\"]<div class=\"smx_global_spacer size-l\"><\/div>\n<h3  class=\"h3 smx-headline \">Vulnerability Disclosure Policy<\/h3>[vc_column_text]Detailed information about our process for vulnerability reports and coordination can be found in our Vulnerability Disclosure Policy.[\/vc_column_text]<div class=\"btn-wrapper \">\n    <div class=\"btn btn btn--green\">\n        <a href=\"https:\/\/web.sits.com\/hubfs\/Media\/security-policy-en.pdf\" class=\"btn-text\" title=\"Vulnerability Disclosure Policy\">\n            Vulnerability Disclosure Policy        <\/a>\n        <div><\/div>\n    <\/div> \n<\/div><div class=\"smx_global_spacer size-l\"><\/div>\n[\/vc_column][\/vc_row][vc_row custom_background_class=\"gradient-central\" el_id=\"contact\"][vc_column]<div class=\"smx_global_spacer size-s\"><\/div>\n<h2  class=\"h2 smx-headline \">Report a Vulnerability<\/h2><h4  class=\"h4 smx-headline \">Report via Email<\/h4>[vc_column_text]If you do not wish to use the web form, you can also contact us directly at: <strong>\ud83d\udce7<\/strong><a href=\"mailto:psirt@sits.com\"><strong>psirt@sits.com<\/strong><\/a>[\/vc_column_text]<div class=\"smx_global_spacer size-s\"><\/div>\n\n    <div class=\"contact_section full_contact\">\n        <div class=\"contact_form_wrapper\">\n            <h5 class=\"h3 smx-headline\">\n            Report via Web Form        <\/h5>\n        <div class=\"subheadline\">\n            Please use the following form to report potential vulnerabilities or security issues. Providing an email address allows us to contact you regarding the processing status of your report.        <\/div>\n        <div class=\"form\">\n            <script charset='utf-8' type='text\/javascript' src='\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js'><\/script><br \/>\n<script>\n  hbspt.forms.create({\n    portalId: '26142091',\n    formId: '7775b87f-59d9-48f7-83d7-74b2545638da',\n    region: 'eu1'\n  });\n<\/script>\n        <\/div>\n    <\/div>\n    <!--\n    <div class=\"contact_person_wraper\">\n        \n    <\/div>\n    -->\n    <\/div>\n\n<div class=\"smx_global_spacer size-l\"><\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row custom_background_transition=&#8221;gradient-up-transition&#8221; full_width=&#8221;stretch_row_content_no_spaces&#8221; el_id=&#8221;header&#8221;][vc_column][\/vc_column][\/vc_row][vc_row custom_background_class=&#8221;gradient-up&#8221;][vc_column][\/vc_column][\/vc_row][vc_row custom_background_class=&#8221;gradient-down&#8221;][vc_column][\/vc_column][\/vc_row][vc_row custom_background_class=&#8221;gradient-central&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]Provided that all required information has been submitted, the following target timelines apply: Feedback Response Time Initial response Within 5 business days Status update \/ feedback Within 10 business days [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]Detailed information about our process for vulnerability reports and coordination can be found in our Vulnerability Disclosure [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-34990","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Product Security &amp; Vulnerability Disclosure | SITS<\/title>\n<meta name=\"description\" content=\"The security of our products is a top priority for the SITS Group. 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